Message of The Month


The FY 2019 Income limits have been posted and are effective 4/24/19. Please make sure to update your income limits. You can find the new limits on the following website:

Please note that any Move In or Initial Certifications submitted, with an effective date of 4/24/19 or later, that has an incorrect income limit, will generate an Action 1 error that needs to be rectified with a correction within 45 days!

RHIIP Listserv Posting #426
June 11, 2019

Multifamily EIV Help Desk Email Now Available

This message acts as closure to RHIIP Listserv #418, posted February 13, 2019. The Multifamily Help Desk is available effective June 3, 2019. Multifamily Housing Enterprise Income Verification (EIV) system Owners and Agents (O/As) may proceed in submitting requests for assistance by email at or by phone at:

470-691-0115; or
800-767-7588; or
888-297-8689 and selecting option five.

We have been informed that all previously submitted emails and EIV coordinator requests for certification or recertification have been completed. If you have an outstanding request that was not addressed during the absence of the help desk, please resubmit the request with high priority.