Message of The Month

Changes to voucher review processes because of COVID-19

Because of schedule disruptions caused by preparing for the COVID-19 pandemic, we are changing our voucher review procedures. For the time being, we will perform an initial review and finalize your monthly voucher based on the results of that review, rather than notifying you of discrepancies we notice and working with you to resolve those discrepancies prior to finalizing your voucher. We will continue to inform you of the discrepancies in the monthly memo we send.

This makes your review of that memo, correction of discrepancies and awareness and correction of TRACS errors, more important than ever. We are fortunate because on average, only 20% of the vouchers submitted each month have discrepancies.

We do regret the change in process because like you, we strongly prefer doing what we can to assist you in resolving those differences. We intend to resume that as soon as we can.

Finally, we hope all of you stay healthy throughout this difficult time.

Fred Hutchins, President, EPS, Inc.

PLEASE CHECK HUD'S AND CDC'S WEBSITES FOR COVID-19 UPDATES:

HUD: https://www.hud.gov/coronavirus
CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html
TRACS Updates under What’s New: https://www.hud.gov/program_offices/housing/mfh/trx/trxsum

INCOME LIMITS FOR 2020 HAVE BEEN UPDATED!

The FY 2019 Income limits have been posted and are effective 4/1/2020. Please make sure to update your income limits. You can find the new limits on the following website: https://www.huduser.gov/portal/datasets/il.html#2020_data

Please note that any Move In or Initial Certifications submitted, with an effective date of 4/1/2020 or later, that has an incorrect income limit, will generate an Action 1 error that needs to be rectified with a correction within 45 days!